LET THE SAVINGS BEGIN

Get the right medicine at the best price.

En Español

Scripta Questions in Spanish

HOW TO SAVE WITH SCRIPTA

FREQUENTLY ASKED QUESTIONS

About
Scripta

Who and what is Scripta?

Scripta is a new benefit offered through your employer health plan.

Scripta was founded by doctors to help you save money on prescription drugs. The prescription marketplace is complicated, and we’re here to help you understand your options. We have saved plan members hundreds, and even thousands, of dollars.

Click here to read more on our “About” page.

What does Scripta do?

Scripta helps health plan members save money on prescription drugs.

Our proprietary software analyzes your past pharmacy claims, including the drugs you are currently taking. After comparing the prices you have been paying against insights from our panel of doctors and pharmacists, we recommend ways you can save money, while still getting the treatment you need.

Our goal is to be sure you have the right medicine at the best price.

How much does Scripta cost?

Scripta is 100% free to plan members. We get paid by working with employers to guarantee savings – thus ensuring the continued stability of your benefits in a market-environment where drug prices are spiraling out of control.

How did Scripta get my information?

You received an “Employee Savings Report” from Scripta because your employer hired us and asked us to review your medication history. 

Your company hired us, but we work directly with your pharmacy benefits manager. They send us your encrypted data, which we use exclusively for your benefit and in order to find savings opportunities.

At all times, your health information is always treated as highly confidential. It is safe, securely stored, always encrypted, and we do not share or discuss it with anyone—not even your employer.

I'm a plan administrator... How do I engage Scripta?

Scripta has saved millions for clients and for their employees. Indeed, you could save up to 30% on your pharmacy benefits costs – without changing your PBM. 

Please contact us via phone +1 (800) 568-9108 to speak with a Savings Expert and find out how much you can save. Alternately, click here to contact us or email to info@scriptasavings.com

I am a benefits advisor... What can Scripta do for my clients?

We are happy to work with benefits advisers and other consultants. Together, we can save millions for your clients and for their employees. 

Please contact us via phone +1 (800) 568-9108 to speak with a Savings Experts. Alternately, click here to contact us or email to info@scriptasavings.com

How to
Save Money
with Scripta

How does Scripta save me money?

Your employer hired Scripta to help save you money on the medications you take. A simple medication change might save you hundreds and sometimes even thousands of dollars per year, without sacrificing quality of care. 

We get information about the drugs you are taking directly from your pharmacy benefit provider. Our job is to look for possible savings and to prepare your individualized “Employee Savings Report.”

The report outlines all the possible savings opportunities for medications you have been prescribed. A conversation with your health care provider is usually all that is needed in order for you to take advantage of those savings. 

What do I do with my Employee Savings Report?

For most savings opportunities, you will need to talk to your health care provider.

  • Print out your Savings Report and take it with you to your next doctor’s appointment.

Tell your doctor or health care provider that you would like to save some money, and that you have been given a “Savings Report” that suggests some alternative treatment options. If your provider thinks our recommendations will work for you – GREAT! Ask them to write a new prescription, fill your prescription as usual, and start saving.*

You do NOT need to talk to your Doctor for:

  • Pharmacy Change. Simply take your prescription to the new pharmacy to be filled.
  • To purchase over-the-counter options instead of prescription drugs.This means just buying a non-prescription alternative to what you are taking.

*If your report recommends medications that are now “Free” on your plan, you will still need a prescription for to get them for free.

Where do these recommendations come from?

Scripta makes recommendations based on available pricing data for drugs covered under your employer health plan, plus all possible therapeutic alternatives, including generic drugs, over-the-counter drugs, and drugs on the $4- and 9-dollar plans. We have a panel of doctors (including specialists in wide range of fields) and pharmacists who constantly update our recommendations based on any changes in the marketplace.

What if I like the drugs that I am taking?

You do not have to follow our recommendations. 

We want you to be able to comfortably afford your medications, but Scripta will never tell you what drug to take. That is between you and your doctor.

Scripta’s goal is to help you better understand your options, to make you aware of savings opportunities, and to provide you with information about the drugs that you are taking so that you can have more informed discussions with your doctor.

Why can't everybody use Scripta?

Scripta is a benefit offered through your employee health plan. Savings reports are available for every covered person under the plan, but not to persons not covered under the plan. Unfortunately, we have no way to access data for uninsured persons.

Reading
Your Report

Pharmacy Change

Believe it or not, the same medication can have very different prices at different pharmacies. It pays to shop around… and Scripta has done that for you. Your medicine is cheaper at another pharmacy.

Generic

You are taking a brand name drug, but there is a therapeutically equivalent generic drug available. These generic drugs can be expected to have the same clinical effect and safety profile. We are suggesting that you discuss this generic drug option with your doctor in order to save money.

Click here to learn more about the safety and efficacy of generic drugs.

Alternate Generic

You are taking a generic drug, but another manufacturer makes an even less expensive version of either the exact same drug or a therapeutic equivalent. Why pay more?

Alternate Brand

You will need to talk to your healthcare provider to make this change: you are taking a brand-name drug, but there is a less expensive alternative brand that treats the same medical condition. If your doctor agrees you may as well spend less!

Starred* Drugs

Certain pharmacies that offer a 30-day supply of your medication for either $4 or $9. These pharmacies also may offer your medication for a 90-day supply for $10! If you fill your prescription at that pharmacy, you can save!

FREE Tier

These are medications offered by your plan that are FREE. Your healthcare provider will need to write a prescription that you will fill as you would any other prescription. Thanks to Scripta and your plan sponsor, you get these items free.

OTC Drugs

This medication has an “over-the-counter” option, meaning that you can buy this drug (or something similar) without a prescription. They are usually just in the regular aisles of the pharmacy.

Frequency Change

We are recommending that you change how often this medication is taken. Some 1-pill-a-day or extended release medications cost 1000% more than other available options. You will need to talk to your health care provider to make this change…but if you doctor agrees you may be able to save a lot of money just by changing the way you take your medication.

Dosage / Dose Change

Different dosages can be priced very differently. We are recommending that you change the dosage of one of the medications you are currently taking. You will need to talk to your health care provider to make this change. We know this sounds strange, but drug company pricing often makes no logical sense. If you know your options, you may be able to save money!

Separate

Some medicines are just two or more medications packaged together in the same form (pill or liquid). Drug companies do this in order to make money, but we have found that you can often SAVE money by taking those medications separately.

You will need to talk to your health care provider to make this change—he or she will simply write separate prescriptions for each of the listed alternatives, in place of the drug you currently take. You may be shocked to see the difference in price!

Pill Split

Using a pill splitter to split a higher dosage pill in half can save lots of money. For example, buying a double-strength dose and cutting it in half may allow you to get two months’ worth of medicine for the price of one. You will need to talk to your health care provider to make this change and, to be safe, you should ALWAYS use a pill splitter.

Click here to learn more about pill splitting.

How to Talk to
Your Doctor

What should I say to my health care provider?

Tell your health care provider that you have been given some suggestions that might save you money on your medications.

Believe it, or not, 90% of the time a doctor writes a prescription, they have no idea what it will cost you. So your doctor should be happy to have this discussion.

Will my health care provider be upset?

Your doctor cares about your health most of all. Even if they are skeptical at first, they will also be interested in anything that helps ensure that you fill and take medications according to doctor’s orders. Their first priority your health and they want to help.

What if I can't get an appointment?

Your provider likely has a way for you to discuss your prescriptions over the phone. If you have difficulty scheduling an appointment, you can usually leave a message and ask to talk to someone about the drugs you are taking.

There are some actions that you can take right away, without talking to your doctor.

You do NOT need to talk to your Doctor for:

  • Pharmacy Change. Simply take your prescription to the new pharmacy to be filled.
  • In order to ask for the generic form of a drug you are taking. In most states, the pharmacist can do this for you without your having to speak to your doctor.
  • To purchase over-the-counter options instead of prescription drugs.This means just buying a non-prescription alternative to what you are taking.

We Take
Security
Seriously

How does Scripta know which medications I am taking?

Your employer has asked Scripta to analyze your pharmacy claims history.

We get this information directly from your pharmacy benefit provider. Our job is to look for possible savings based on prescription medications you may be taking.

Your health information is always treated as highly confidential. It is safe, securely stored, always encrypted, and we do not share or discuss it with anyone—not even your employer.

What other information of mine do you have?

In addition to personal pharmacy benefit claims data, Scripta has access to your basic demographic information – such as your name, address and birth-date—plus plan coverage information and the history of medications you have purchased under your current health insurance plan.

What do you do with my information?

We use information about your past and current medications in order to prepare your individualized “Employee Savings Report.” The report outlines all the possible savings opportunities for medications you have been prescribed.

Your company hired us, but we work directly with your pharmacy benefits manager. They send your encrypted data. We use it exclusively for your benefit and in order to find savings opportunities.

Your health information is always treated as highly confidential. It is safe, securely-stored, always encrypted, and Scripta does not share or discuss it with anyone—not even your employer.

How do I know that my information is secure?

Yes, your data is 100% encrypted and everything we do is HIPAA compliant – that means we do not discuss or share your information with anyone—not even your employer.

Our website is secure as well:

Scripta uses the https protocol to encrypt our communications. You can tell if a site is secure (using the https protocol) by looking at the address bar in your browser. Not only should the address begin with “https://” but there should be a “padlock” icon next to the address.

What is HIPAA?

HIPAA is short for the “Health Insurance Portability and Accountability Act.” It is the federal law that ensures your right to privacy and which protects your health information.

Technical
Support

How do I setup my account?

No problem! From your company’s Scripta login page, locate the “Not Registered?” section.

Next, locate and click the appropriate button for your role – Employee or Doctor.

You will be taken to a new page with a form asking for your contact information. Once you have filled out the required information, click the “Submit” button. You should receive an email at the email address you entered, containing instructions on your next steps.

How do I reset my password?

From the login page, locate the “forgot password?” link just below the password field and just above the “Login” button.

Click the “forgot password?” link and you will be taken to a new page where you will be prompted to enter the email address associated with your Scripta account.

Enter your email address and then click the “Reset my password” button. You should receive an email shortly with instructions and a link to follow to complete the password reset process.

If you do not receive the email within a few minutes, please check your Junk/Spam folder in your email account. If you are unable to find the email, please contact us at support@scriptasavings.com

Once you have completed the password reset procedure, you will be redirected back to the login page where you can use your new password to login.

How do I change my password?

If you are able to log in, and want to change your password from within your account, go to the Dashboard, and click the “Change Password” link.

(Or using the “Dashboard” navigation menu on the left side of the page, click the “My Account” link and then when it expands, click the “Change Password” link.)

You will be taken to a new page where you will be prompted to enter your old password, followed by your desired new password (and then a second time for confirmation).

Once you have entered your old password and entered then confirmed your new password, click the “Change my password” button at the bottom of the form.

What if I forget my username?

From the login page, locate the “forgot username?” link just below the password field and just above the “Login” button.

Click the “forgot username?” link and you will be taken to a new page where you will be prompted to enter the email address associated with your Scripta account. Enter your email address and then click the “Recover my username” button.

You should receive an email shortly with instructions and a link to follow to complete the password reset process. If you do not receive the email within a few minutes, please check your Junk/Spam folder in your email account.

If you are unable to find the email, please contact us at support@scriptasavings.com

How do I print / email my report?

Reports are generated as PDF files.

In order to print a report from your browser, click the link for the report you want to print. It should open in a new tab in your browser. In the top right you will find a set of icons.

  • Click the printer icon: this will cause your browser to open a printing dialog menu.
  • Once you have selected the appropriate printer and configured the settings the way you want, click the “Print” button.

In order to email a report from your browser, you will need to download it to your computer, then add it as an attachment to your email.

  • Click the link for the report you want to email. It should open in a new tab in your browser. In the top right you will find a set of icons.
  • Click the download icon: once the report has been downloaded you can find it in your default “Downloads” folder or in the folder you chose when downloading.
  • You can now attach it to an email.
How do I update my profile information?

From your account dashboard, locate and click the “Personal Info” link. Or, using the “Dashboard” navigation menu on the left side of the page, click the “My Account” link and then when it expands, click the “Personal Info” link.

  • You will be taken to a screen where you can edit your contact info (email and SMS/Text number and mailing address) and your Doctor’s information.
  • Once you have made the desired changes, locate and click the “Submit” button at the bottom of the form.

If you require additional assistance, you may contact our support team at support@scriptasavings.com

Report
Errors

What if numbers/medications on my report are incorrect?

We apologize for any confusion. Sometimes reporting discrepancies may exist. If you are paying less, that is good news. If you are paying more, that means more savings.

What if the price at the pharmacy is different than on my report?

Your report was generated based on average price paid for any given medication. Unfortunately, we do not know what pharmacy you will choose, so the numbers sometimes vary. Cost savings are generally available at bigger pharmacy chains, such as Kmart, Kroger, Target, Walgreens, and Walmart.

About
Pill Splitting

What is pill splitting?

Using a pill splitter to split a higher dosage pill in half can save lots of money. For example, buying a double-strength dose and cutting it in half may allow you to get two months’ worth of medicine for the price of one.

If you are taking a medicine that can be split, you will need to get a prescription from your doctor for twice the current dosage. You will need to talk to your health care provider to make this change and, to be safe, you should ALWAYS use a pill-splitter.

Is pill splitting safe?

As long as your doctor agrees that splitting your pills is okay for you and you learn how to do it properly and use a pill-splitter, there’s really no danger. Do not split pills without talking to your health care provider.

Do I really need a pill-splitter?

Yes. Do not use a knife or scissors to cut your pills in half. Splitting your pills incorrectly can cause you to split them unevenly, resulting in two pieces with very different dosages, which can be dangerous, especially over time.

Which pill splitter should I buy? How much will it cost?

The best pill-splitter, according to Consumer Reports, is the ‘Safety Shield Pill Cutter’ sold at Walgreens and CVS for around $6. You can also get them online.

About
Generic Drugs

What are generic drugs?

Generic drugs are medications that contain the identical active ingredients, in the same quantities, as a given brand-name drug. By law, and as regulated by the FDA, generic drugs are exact copies or their branded counterparts. The only difference is the name… though they can be much, much more affordable. 

Are generic drugs inferior in quality?

No, generic drugs are not inferior in quality. Generic drugs contain the identical active ingredients as the branded version, and in the same quantity. They are exact copies. The only difference is the name… and often the price.

Are generic drugs safe?

Yes, generic drugs are safe. About three-quarters of the medications Americans take are generics. Indeed, because brand-name drugs are prescribed for many years before they can be copied, their generic clones are considered “tried and true.”

Why are generic drugs so cheap?

Once the patent runs out on a given brand-name drug, other manufacturers can produce the same drug under a different name. 

Generics can cost up to 95 percent less than the original, branded versions because manufacturers don’t have the expense of developing them from scratch and rarely spend money on advertising.

Also, sometimes there are multiple manufacturers of the same generic drug, and so competition drives prices down. 

Why aren't all my drugs generic?

Brand-name drugs are protected by patents for 20 years, so there is a chance that there is no generic version of some of the drugs you are taking.

Whenever your doctor prescribes a drug, you should ask if there is a generic version that would be just as safe and effective but less expensive. If one isn’t available, you can ask if a generic version of a similar drug in the same class might work just as well. Sometimes, however, you and your doctor may decide that the branded drug is the right drug.

Your doctor knows best.

OTC Drug
Label Claims

Extra or Maximum Strength

Companies use terms like these to signify that there is more of the active ingredient than in the same brand’s regular strength formulation. For information on dosing and concentration, you should read the back of the package and follow the manufacturer or your health care provider’s instructions.

Timed Release

“Timed release” actually has a specific meaning that is regulated by the FDA. A product labeled “timed release” will release small amounts of active ingredients into the body over a set period of time, rather than all at once.

Long-Acting

The words “long-acting” may suggest that a product works for longer—and that there is a longer time between doses—compared with most regular medications. Long-acting products are generally more expensive.

Fast-Acting / Rapid-Release

“Fast-acting” products may be particularly helpful in situations where you want urgent relief. These are often chewable or dissolvable products that may release large amounts of the active ingredient body more quickly than other formulations of the same medication.

Non-Drowsy

Usually this means that a product does not contain ingredients that will make you feel sleepy. It does not mean that a medication will help you to stay alert, though some non-drowsy products may contain ingredients that can act as stimulants in some people.

Dual Action

The term “dual action” implies that a medication has two or more ingredients that have different effects. Combo meds can be a convenient way to treat multiple symptoms.

Easy Open / Senior-Friendly

Most medications come in child-resistant packaging, which can make them more difficult to open for people with arthritis and other manual dexterity issues. Remember to store them safely, out of reach from children and pets.

Have a question?

We are always happy to talk about pharmacy benefits and saving you money.

© Copyright 2019, all rights reserved. Scripta Insights, 220 Whitaker Street, Savannah, Georgia, 31401. Scripta™, and The Best Meds at the Best Price® are registered trademarks of Scripta Insights, Inc. The contents of the site are for informational purposes only and not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. As set forth in the Terms of Use of this site, we do not recommend or endorse any specific prescription drug or pharmacy that may be mentioned herein. Reliance on any information provided by us, our affiliates, employees or others is solely at your own risk.